Features/Crisis Documentation
Respond & protect · Crisis

A clear record when it matters most.

Document a crisis response from the initial incident through resolution — the team's risk determination, actions taken, notifications, safety planning, and follow-through — in a durable, defensible record.

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Crisis Log
Behavioral or Emotional · Jul 26 · 9:15 AM
RESOLVED
Moderate
RISK LEVEL
At School
OUTCOME
Jul 29
FOLLOW-UP
Response Team
V. NEWTON · PRIMARYJ. LEE · CONSULTED
Protective Factors
Social support present · Future orientation
Safety Plan v2Parent notified3-day check-in

SocialNote supports crisis documentation. It does not assess risk or replace your district's crisis-response, mandated-reporting, or emergency procedures.

One
record, incident to resolution
Typed
workflows per crisis kind
Auto
follow-up & re-entry tasks
Durable
audit timeline, never deleted
The risk field documents a qualified responder's judgment after your district's approved process — it is not a score SocialNote generates.
The form adapts to the crisis

Choose a type — get the right workflow.

Suicidal Ideation
Prompts suicide-risk assessment, caregiver notification, means-safety, and safety planning.
Self-Harm
Uses the specialized suicide-risk assessment and safety-planning tools, preserving self-harm as the type.
Threat to Others
Adds a threat-assessment section — determination, targets, protective actions, supervision, monitoring.
Abuse or Neglect
Adds report or referral destination fields; notifications record the required external report.
Behavioral or Emotional
The core crisis workflow — team response, risk and protective factors, interventions, outcome.
Every type
Response team, risk determination, interventions, notifications, and follow-up in common.
Beyond the initial log

Specialized records for the work that follows.

A crisis rarely ends with one note. SocialNote keeps the assessments, plans, and notifications attached to the same record.

Risk & threat assessments
Document the approved instrument, summary, and actions for suicide-risk or threat determinations.
Safety plans, versioned
Warning signs, coping strategies, contacts, and environmental safeguards — with a full revision history.
Notifications
Record who was contacted, when, how, and with what result — family, administrators, agencies, or law enforcement.
Ongoing updates & audit
Add dated updates — follow-up, re-entry, reassessment — without rewriting the original narrative.
How it works

Document a response that holds up.

Work from the facts known at the time, then extend the record with updates as the response develops — the original narrative stays intact.

1
From the student, open Crisis and review history before creating a new log.
2
Record the basics — date, time, responder, location, and crisis type (which sets the workflow).
3
Add the response team, the risk determination with protective factors, and the interventions taken.
4
Complete type-specific assessments, safety plans, and notifications, and set the outcome and follow-up.
5
Add dated ongoing updates and mark resolved when the response no longer needs active follow-through.

How crisis records connect

All features →
Cases →
Link a crisis log to an active case to keep it with the broader plan.
Service Logs →
Connect a related service log for continuity with everyday support.
Reporting →
Crisis activity rolls up into reporting on response volume over time.

Be ready — and documented.

Schedule a live demo or start a free trial, and see how SocialNote keeps a crisis response organized from the first minute to resolution.

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